What is the best way to raise customer satisfaction? Almost every company asks themselves this question, for it is at the heart of every successful relationship. It is difficult to stay on top of all the various channels, digital tools, and social media to provide seamless cross-channel support. In the Salesforce AppExchange, you will find…
The eCommerce customer experience is the sum of every interaction, engagement, thought, or feeling that takes place between a brand and its customers. A great customer experience is vital to becoming a digital-first business. According to Forbes Customer experience, 86% of buyers are willing to pay more for excellent service Whether you are in eCommerce…
Modern companies have moved to complete computerization, and no one is surprised that 100% of documents are created electronically. However, to understand and make a conscious choice in electronic document management, one needs to figure out its inner workings. As a tool for managing a company’s information resources, an ECM is used to collect, manage,…
What matters most, regardless of what type of organization you are running or what industry you’re involved with, is that you find new and innovative ways to grow your business. Many people are learning that the best way to drive business growth, generate new clients, and build a solid foundation which will last a decade…
Nowadays, programmers are always in high demand. Especially the one who have expertise in Node.JS. Whether it’s on a freelance basis or as a full time position, a lot of different businesses are looking for software development solutions. But if you’re new to this space and aspire to work in the field, there’s a lot…
Biometric technology is a kind of technology where the biology of human beings is used for identification purposes. We know every person has a different biological structure of some organs and body parts. Just think about our face, iris of the eye, fingerprint. Those all are different from one another. So, the scientist thought, why…
In this age of the modern era, mobile app development is like an evaluation. Why can we not think of a day without a mobile phone now? Have you ever thought of it? Yes. It is because the mobile phone makes our life easier and comfortable. It’s become a part of our daily life. We…
Market analytics are an indispensable resource in the business landscape. This is where Big Data comes in. Essentially, Big Data refers to record logs that have been compiled from various data sources. By performing analytics on this information, a business can monitor and forecast patterns of behavior. Analytics tools such as Google Analytics have been…
Trend watch is the process of watching what words people search more than normal. It is a data-driven report that tells you where the consumer is going and where your business should be. It allows you to understand the ever-changing world. Trend watch is about business innovation. In this article, we are going to explore…
Customer service is the provision of services to customers during, before and after the purchase of goods. Customer service automation is the process of reducing or eliminating human involvement when giving advice or help to the customers. It pertains to identifying the needs of the customer and helping them arrive at a decision, but it’s…
With the progress of technology, the competition in the markets for the enterprise software is much higher as compared to previous years. The latest technology has changed the world totally in all aspects of life. Similarly, businesses and companies are adopting the latest technologies to solve all the related issues. While talking about business and…
The year 2020 is almost ended, now experts are predicting new software development trends are starting over. We are going to discuss software development trends 2021. Nowadays, software development is a significant aspect of the business of any size, and all the developers have an asset to help enterprises grow and innovate their industry. The…
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