Customer service is the provision of services to customers during, before and after the purchase of goods. Customer service automation is the process of reducing or eliminating human involvement when giving advice or help to the customers. It pertains to identifying the needs of the customer and helping them arrive at a decision, but it’s…
A business owner faces many challenges when they desire to improve their small business software by performance. It might be possible to distract because of several high impacts. It is critical to have a consistent improvement in boosting small businesses’ value to gain sustainability and success. It would help if you utilized different strategies in…
With continuous technological advancements in this fast-paced competitive industrial market, the oil and gas industry has been following the suit as well. We’ve shared our opinion in Forbes Magazine on a topic: Overcoming Digitization Challenges in the Oil and Gas industry. Coping up with the advancements and embracing the change is important to stay ahead…
Digital Transformation is enforcing any sector and any business and nowadays it’s obvious. We shared our opinion in Forbes: Digital Transformation and who will lead this process in companies? Many people have a strong opinion that Digital Transformation is simply the implementation of new technologies in an existing organization. In fact, Digital Transformation is not…
Digital Workplace Environments and Tools Comparison [2020] The crisis caused by novel coronavirus took the international business and economic communities by surprise. The IMF (International Monetary Fund) Managing Director has declared the onset of a global recession. There is not much data on how this crisis compares to the one in 2008, but it’s likely…
Two months of pandemic and our world is different now in many aspects. Many of the employees are now working from home, somebody is happy about this opportunity, and somebody is feeling lonely. According to the statistics of 2020, 20% of remote workers struggle with loneliness. Anyway, the advent of digital technology makes it possible…
As coronavirus takes over the world, all the traditional, office-based companies are turning into remote working companies. Approximately till the end of summers, most companies are going to work remotely. No matter what size or kind of business you are running, allowing your employees to work remotely is the need of the hour. It is…
What Are Taxes? Taxes has appeared in ancient times, but they use to name it differently. Let’s take an ancient Rome: Tributum soli, the tax on land; Aes uxorium – a tax on unmarried men and women who could bear children; Centesima rerum venalium – a tax on goods sold at auction; Vectigal – a tax on occupiers of Roman state land; Fiscus…
If you are looking for business innovation and want to scale up, think of Agile. Traditional business strategies and project planning are not going to work. In this fast-paced, competitive business environment, Agile has become one of the major business needs to sustain and profit. This business world is moving at a faster pace than…
Agile is basically a term used in software development that describes the core tactics or procedure for developing a software. Agile says that the software should be delivered incrementally with team collaboration, continual learning and continual planning instead of delivering your project all at once at the end of the deadline. In Agile, feedback is collected and…
In the latest 1994, Bill Gates bragged that “banks are dinosaurs…we can bypass them,” it struck fear in the minds of bankers and people. Digital bank today? Well, he also stated that “Banking is necessary, banks are not”. It sounded very provocative by that time, but nowadays we can be sure that technology is lowering…
Staying relevant? A new idea that generates value and adds extra value? Start innovating today. The innovation is finding the balance between new ways of doing things, with things familiar to people. Innovation doesn’t have to be something that nobody has thought of before, it can simply be something a lot better that what exists…
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